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General Information

  • FAQ: How can I change the network account password at The Portal?
  • FAQ: How do I apply a network account and an email account?
  • FAQ: How do I get started with the computing facilities and services available?
  • FAQ: I have just changed my account password successfully. But when I tried to change it again, I failed to do so. Why?
  • FAQ: What channels are available for complaints about message posting on Intranet?
  • FAQ: What should I do if I have forgotten my account password?
  • FAQ: What should I do if I have problem logging in?
  • FAQ: What should I do if my account password expired?
  • FAQ: [Staff Only] What files in my PC should I backup ?
  • FAQ: [Staff Only] What should I do if I have a problem with the office PC?
  • FAQ: [Staff Only] What training is available to staff?
  • FAQ: [Student Only] How can I connect my computer to the network in Hostels
  • FAQ: [Student Only] I used to receive the Intranet summary email every day. I am sure I have not unsubscribed the service, but recently I've found that I did not get any. Why?
  • FAQ: [Student Only] Where to go if I have problem connecting to the Hostel network?
‹ FAQ: Where can I get the CDROM covered by the Microsoft Campus Agreement? up FAQ: How can I change the network account password at The Portal? ›

Author

anon

ociocmsadm

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  • Mon - Fri: 8:30am - 6:30pm

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  • LANDesk: https://landesk.eduhk.hk

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