- Open a web browser (e.g. Chrome), type the link https://portal.eduhk.hk in the Address field and press Enter to get the following website.
- Click on the link Password Change on the bottom.

- Enter your account username in the Username field.
- Enter your Old Password (current password).
- Enter a new password
Note:
- The password must have 8 to 25 alphanumeric characters with at least one alphabet (a-z, A-Z) and one numeric digit (0-9). Don't re-use the previous 3 passwords. Do not accept the characters ' < > & and the space character as password.
- This will change BOTH the EdUHK password and Google password.
- Enter the new password in the Retype New Password field.
- Finally, click Change Password to finish and you will get a confirmation like Account password has been changed successfully.

- It takes around 5 minutes to synchronize your new password to all systems. Please try login with the new password after 5 minutes.