Virtual Desktop Infrastructure (VDI) - For Staff

The virtual desktop service, generally referred as Virtual Desktop Infrastructure (VDI), allows users to access another operating system without altering the settings on their own computers. VDI is particularly useful when you are in one of the following situations:

Virtual Desktop Infrastructure Screen

  1. Away from the campus but want to access the Windows environment similar to our office desktop.
  2. Access legacy Windows environment to run certain systems/software packages which are not compatible with the current Windows desktop.

With VDI services, only the screen on the virtual desktop is sent to the user’s local PC/notebook and no data will be stored on the local machine. After you finish using the “virtual desktop”, you could simply log off the service. In a nutshell, your local machine becomes a dumb terminal and all the processing is run on the virtual machines in our servers within the campus.





To access VDI

  1. If you are outside the campus, you need to setup VPN connection.
  2. If your computer does not have "VMware Horizon Client" installed, please visit http://view.eduhk.hk and click "Install VMware Horizon Client" to download and install it.
  3. Launch "VMware Horizon Client" from the menu, "Start -> VMware". (Mac users can find it from the launchpad)
    Launch VMware Horizon client from start menu

  4. If this is the first time you launch the VMware Horizon client, click "+ New Server" and enter "view.eduhk.hk" as the server name and click "Connect". Otherwise, go to the next step.
    Enter server name

  5. Double click the icon "view.eduhk.hk" to start the VDI service.
    Select server to login

  6. When you see the following window, login with your EdUHK network username and password.
    Enter server name

  7. After logging in successfully, you will see the available Virtual Desktops as below. Double click the desired Virtual Desktop to start it.
    VDI desktop selection screen

  8. After use, click "Options and Disconnect and Log Off" from the top menu bar.
    To log off the VDI session


Available Virtual Desktops

Currently there are two virtual desktops available to colleagues. Please see details below.

Virtual Desktop NameComponents
Staff (Win 7)
  • Windows 7
  • Internet Explorer 11
  • Office 2013
  • Legacy App (Win 7)
  • Windows 7
  • Internet Explorer 8 (For OLBS - Hyperion)
  • Office 2007
  • IACS (For ITE Smart Card Access Control)
  • Sport Facilities (For ITE Sport Facilities application export data to Excel)
  • Notes:

    1. VDI sends the screen across the network from the VDI server to your local machine. It is important that you have at least 1Mbit/s throughput and the latency (or network delay) should not be over 200ms. If you are at a location with very slow network connection and the latency is very high, the experience using VDI will be adversely affected.
    2. The VDI service supports PCs/Mac/notebooks acquired by EdUHK and one staff owned PC/Mac/notebook at home.
    3. The current Microsoft site license does not cover the usage of VDI on iPhone, iPad and Android devices, etc. Thus, you MUST NOT access VDI via the VMware Horizon iOS or Android App.

    Please also see FAQ for related questions about VDI.