Student computer accounts have the following name conventions:
|Network Account||'s' + first 7 digits of Student number||s0912345|
|Email Account||'s' + first 7 digits of Student number||s0912345|
|UNIX Account||'s' + first 7 digits of Student number||s0912345|
|Internet Email Address||"email account"@email@example.com|
All students use ONE account username and ONE password for all EdUHK network services. Their accounts are created using information provided by the Registry and no application is needed. Network and email accounts for students are created automatically right after they got their EdU Card.
For UNIX account, one can apply through here, which is available at Staff > Office Automation > Computer Accounts.
For students, the initial account password is the first 6 digits of your EdUHK student number plus the last 4 digits of the HKID number (including the check digit) or the last 4 digits of the mainland ID (內地身分証號碼) for Mainland students/ passport number for overseas students.
* ID No. refers to HKID or Mainland ID or Passport No. As an example, if the student number is 09123459:
- HKID holders: if HKID number is A123456(A), the initial password will be 091234456a;
- Mainland students: if mainland ID is 220890199008075678, the initial password will be 0912345678.
- Overseas students: if passport number is ABC12345678, the initial password will be 0912345678;
For security reasons, users are recommended to change the password when they get their accounts and thereafter, change it regularly. It is the University’s policy that users should change their account passwords every year. To change passwords, please visit The Portal. For more details, please refer to Password Policy .
If you have forgotten your account password or your accounts have been disabled after 6 grace logins, you may reset the account password by simply clicking on "Forgot Password" before login to the The Portal or visit IT Help Desk. In any cases, please bring along your EdU Card.
Different network services allow users to save files or emails on our servers. Information saved on the servers can be accessed through network-connected PC. To ensure a fair use of our resources, there are storage quotas for different network services as shown in the following table for each kind of computer accounts.
||Network N: Drive
||Maximum Email Message Size
||UNIX File Storage|
|Students||50MB||20GB *||25MB *||10MB|
Disk space on the network are precious computer resources. Users must check and remove any obsolete files or emails regularly. If there are legitimate reasons for increasing the disk quota, please complete the Additional Disk Quota Application Form.
* The student email service, i.e. Google Workspace for Education, is provided by Google.
Each student is given a complimentary print quota of HK$120 at the beginning of the academic year. The complimentary print quota is not designed to meet all printing needs but to save the hassles and time that students queue to buy print quota together in Sep. Students can use the stored value for black & white (b/w) and color laser printing through the network printers in the computer rooms. The cost for each page is specified in the table below:
||Cost per page (simplex)||Cost per duplex printed paper side|
|A4 b/w Printing||$0.3||$0.2|
|A3 b/w Printing||$0.6||$0.4|
|A4 Colour Printing||$1.5||$1.0|
|A3 Colour Printing||$3.0||$2.0|
If students need to print more, they can buy additional non-refundable quota using the Octopus Payment Machines (OPM) in the campus. No refund will be given for unused balance.
If you want to check your print quota balance, please click here!
Users are responsible for their computer accounts and should keep their login and password safe. You