Time Milestones
Oct 2020Roll out Email Security Gateway service
Nov 2019Roll out Zoom online meeting tool
Nov 2019Roll out Qulatrics - online survey tool
July 2019Roll out Video Portal services for staff
Feb 2019Start to deploy Multi-factor-authentication for staff
Jan 2019Upgrade Internet bandwidth for Wi-Fi and hostels
July 2018Roll out Windows 10 to teaching venues and offices
Mar 2018Commited to continue to use Ellucian Banner and upgrade plan
Jan 2018Roll out Airwatch Content Locker
Sep 2017Consultant to review the Student Information System setup
Jul 2017Moodle upgrade to V3.1
Apr 2017VDI on Vmware View serving Windows 7/10 VD
Mar 2017Adopt LANDesk Service Desk as our service management tool
Aug 2016Hostels air-conditioning charging changed from Mifare based smartcard control to Octopus based
Jul 2016new Email domain and web sites domain names was adopted along with the adoption of University title.
Dec 2015Office and Teaching PCs default web browser set to IE11
Aug 2015Hostel Wi-Fi migrated to in-room Wi-Fi access points for better coverage in hostels. Some staff offices in Tai Po campus are also upgraded to in-room Wi-Fi access points.
Jul 2015The Institute's Moodle LMS was upgrade to version 2.7 which is a Long-Term Support version from Moodle.org and it is more mobile friendly
May 2015First mobile application developed by OCIO
Apr 2015The Institute web site and OCIO departmental web site won the "Gold Award" in the Web Accessibility Recognition Scheme which is jointly organized by the HKSAR OGCIO and Equal Opportunities Commission
Mar 2015Oracle eBS upgraded to R12.2.3
Feb 2015Mahara upgraded to v1.9
Dec 2014Ellucian Banner Student Information System upgraded to v8.5.2
Sep 2014In support of the "City-wide Wi-Fi for the Public and Visitors" initiative under the 2014 Digital 21 Strategy of the Hong Kong SAR Government, "Wi-Fi.HK via HKIEd" SSID is available to provide free Wi-Fi access in some public areas in Tai Po Campus
Sep 2014Chief Information Officer took up the roles of Information Security Officer and Data Privacy Officer
Jul 2014Moodle migrated to V2.3
Jun 2014Institute Portal migrated to JASIG's uPortal
May 2014Staff and student starts to use Microsoft Office 365. Staff email are served by Office 365 but student emails remain in Google Apps for Education. Staff will enjoy larger mailbox size and also corporate instant messaging tool
Apr 2014The Institute web site (http://www.ied.edu.hk/web) won the "Gold Award" in the Web Accessibility Recognition Scheme which is jointly organized by the HKSAR OGCIO and Equal Opportunities Commission
Mar 2014A team of 3 colleagues in our Administrative Support Team won the President's Awards for Outstanding Performance in Administrative Services
Jan 2014Windows 7 Virtual Desktop is now available in our VDI platform for staff only
Jan 2014The OCIO web page (http://www.ied.edu.hk/ocio) has been revamped by adopting the Responsive Web Design concept to cater various users devices
Nov 2013With the help of the NAT64 equipment, our www.ied.edu.hk website could be accessed by the IPv6 community. The web site have been certified by IPv6 Forum. Most of the public web sites are now accessible through IPv6
Nov 201316 OCIO staff attained PRINCE2 Foundation project management qualification
Oct 201327 OCIO staff attained ITIL Foundation service management qualification
Sep 2013Roll-out of OCIO Facebook Fan Page - http://www.facebook.com/hkied.ocio
Sep 2013Virtual Desktop Infrastructure (VDI) for staff
Jul 2013Office of the Chief Information Officer (OCIO) formed and ITS becomes a section under the leadership of the Chief Information Officer
Jun 2013Single Sign-On (SSO) rolled out
Jun 2013Information Security Risk Assessment conducted by Ernst and Young as a regular review after the first one was done in 2008 by KPMG
Apr 2013Two ITS colleagues won the HKIEd President's Award for outstanding performance
Mar 2013Provide Private Cloud services to the departmental servers
Jan 2013NetApp MetroCluster SAN in production supporting higher service availability
Dec 2012Upgrade Mahara ePortfolio system to version 1.6.1
Oct 2012Fine-tuning of Wi-Fi services in campus and hostels completed
Sep 2012HARNET Google Global Cache in service to improve YouTube experience
Aug 2012Dedicated Internet Link for Hostels
Aug 2012Long Beach Town Centre relocated to Tseung Kwan O
Jul 2012"friends.ied" accounts opened for serving staff
Apr 2012ITS colleague won the HKIEd President's Award for outstanding performance on administrative services
Jan 2012Institute committed to use Moodle as the Institute's LMS. Blackboard will be retired by the end of June 2013
Dec 2011Wi-Fi services reviewed by external consultant
Nov 2011Officially roll out Moodle as the Institute's Learning Management System
Nov 2011Webcasting services rolled out
Jul 2011Mahara ePortfolio system rolled out
Jun 2011ITS Help Desk and 24-hour open-access laboratories relocated to the Learning Commons Phase Two
Jun 2011Octopus based Add Value Machine for topping up ePurse in Smartcard and print quota purchase
May 2011Classroom Renovation Phase 2 completed
Apr 2011Migrated staff mail system from Exchange 2003 to 2007
Mar 2011iMacs are provided in newly renovated Learning Technologies Corner in the Learning Commons with smartboards for student use.
Jan 2011New Password Policy enforced in Active Directories and LDAP services
Jan 2011Second Internet Link in Tai Po upgraded to 100Mbps
Jan 2011Classroom Renovation Phase 1 completed
Dec 2010Pilot testing Moodle LMS on selected courses
Dec 2010NDS Directory Services for Novell file and print phased out
Dec 2010Enforced password protected screensaver lock to protect idle Office PCs.
Sep 2010New Password Policy rolled out to strengthen information security
Sep 2010Roll out SSL VPN services
Jun 2010Subscribed Ironport anti-spam services to replace server based anti-spam systems.
May 2010Setup the Institute-wide smartcard printing centre and revamp the design of the IEdSmart cards.
Apr 2010Migrated Student Webmail services to Google Apps.
Mar 2010Document Management System and trainings to staff
Feb 2010The HKIEd dial-up pool retired from service.
Dec 2009Upgrade Blackboard 7 to 9
Nov 2009Revamp C-LP area and convert open access computer laboratories to Learning Commons (Phase 1) which aims to simulate creativity and collaboration with new learning environment. Phase 1 is more focus on the social aspects, e.g. relaxed and casual environment for discussion and collaboration, while phase 2 will be more functional specific. EO is leading the project.
Oct 2009Wi-Fi network covers student hostels using UGC A A&I funding.
Sep 2009100 Lenovo S10 netbooks were acquired to set up a One-Day Notebook Loan service for all students.
Mar 2009Information Security Policy endorsed by senior management
Feb 2009Pilot Classroom was set up at D3-LP-02 with new furniture, design and audio- visual setup e.g. smart board. Survey was conducted on the users and will be reviewed by Double-Cohort Working Group.
Nov 20082000 Lenovo S10 netbooks were acquired and loaned to UGC funded FT students.
July 2008Migrated our network File and Print servers from Novell to Microsoft Active Directories.
Jan 2008DITS submitted FITIE (Flexible IT environment for Innovation in Education) proposal to the Institute to revamp the central learning environment to support, provide long term notebook loan to UGC funded FT students and enhance the e-learning environment and related system.
Dec 2007Tai Po Campus and Town Centre covered by Wi-Fi network.