| Time |
Milestones |
| Oct 2020 | Roll out Email Security Gateway service |
| Nov 2019 | Roll out Zoom online meeting tool |
| Nov 2019 | Roll out Qulatrics - online survey tool |
| July 2019 | Roll out Video Portal services for staff |
| Feb 2019 | Start to deploy Multi-factor-authentication for staff |
| Jan 2019 | Upgrade Internet bandwidth for Wi-Fi and hostels |
| July 2018 | Roll out Windows 10 to teaching venues and offices |
| Mar 2018 | Commited to continue to use Ellucian Banner and upgrade plan |
| Jan 2018 | Roll out Airwatch Content Locker |
| Sep 2017 | Consultant to review the Student Information System setup |
| Jul 2017 | Moodle upgrade to V3.1 |
| Apr 2017 | VDI on Vmware View serving Windows 7/10 VD |
| Mar 2017 | Adopt LANDesk Service Desk as our service management tool |
| Aug 2016 | Hostels air-conditioning charging changed from Mifare based smartcard control to Octopus based |
| Jul 2016 | new Email domain and web sites domain names was adopted along with the adoption of University title. |
| Dec 2015 | Office and Teaching PCs default web browser set to IE11 |
| Aug 2015 | Hostel Wi-Fi migrated to in-room Wi-Fi access points for better coverage in hostels. Some staff offices in Tai Po campus are also upgraded to in-room Wi-Fi access points. |
| Jul 2015 | The Institute's Moodle LMS was upgrade to version 2.7 which is a Long-Term Support version from Moodle.org and it is more mobile friendly |
| May 2015 | First mobile application developed by OCIO |
| Apr 2015 | The Institute web site and OCIO departmental web site won the "Gold Award" in the Web Accessibility Recognition Scheme which is jointly organized by the HKSAR OGCIO and Equal Opportunities Commission |
| Mar 2015 | Oracle eBS upgraded to R12.2.3 |
| Feb 2015 | Mahara upgraded to v1.9 |
| Dec 2014 | Ellucian Banner Student Information System upgraded to v8.5.2 |
| Sep 2014 | In support of the "City-wide Wi-Fi for the Public and Visitors" initiative under the 2014 Digital 21 Strategy of the Hong Kong SAR Government, "Wi-Fi.HK via HKIEd" SSID is available to provide free Wi-Fi access in some public areas in Tai Po Campus |
| Sep 2014 | Chief Information Officer took up the roles of Information Security Officer and Data Privacy Officer |
| Jul 2014 | Moodle migrated to V2.3 |
| Jun 2014 | Institute Portal migrated to JASIG's uPortal |
| May 2014 | Staff and student starts to use Microsoft Office 365. Staff email are served by Office 365 but student emails remain in Google Apps for Education. Staff will enjoy larger mailbox size and also corporate instant messaging tool |
| Apr 2014 | The Institute web site (http://www.ied.edu.hk/web) won the "Gold Award" in the Web Accessibility Recognition Scheme which is jointly organized by the HKSAR OGCIO and Equal Opportunities Commission |
| Mar 2014 | A team of 3 colleagues in our Administrative Support Team won the President's Awards for Outstanding Performance in Administrative Services |
| Jan 2014 | Windows 7 Virtual Desktop is now available in our VDI platform for staff only |
| Jan 2014 | The OCIO web page (http://www.ied.edu.hk/ocio) has been revamped by adopting the Responsive Web Design concept to cater various users devices |
| Nov 2013 | With the help of the NAT64 equipment, our www.ied.edu.hk website could be accessed by the IPv6 community. The web site have been certified by IPv6 Forum. Most of the public web sites are now accessible through IPv6 |
| Nov 2013 | 16 OCIO staff attained PRINCE2 Foundation project management qualification |
| Oct 2013 | 27 OCIO staff attained ITIL Foundation service management qualification |
| Sep 2013 | Roll-out of OCIO Facebook Fan Page - http://www.facebook.com/hkied.ocio |
| Sep 2013 | Virtual Desktop
Infrastructure (VDI) for staff |
| Jul 2013 | Office of the Chief Information Officer (OCIO) formed and ITS becomes a section under the leadership of
the Chief Information Officer |
| Jun 2013 | Single Sign-On (SSO) rolled out |
| Jun 2013 | Information Security Risk
Assessment conducted by Ernst and Young as a regular review after the first one was done in 2008 by KPMG |
| Apr 2013 | Two ITS colleagues won the HKIEd President's Award for outstanding performance |
| Mar 2013 | Provide Private Cloud services to the departmental servers |
| Jan 2013 | NetApp MetroCluster SAN in production supporting higher service availability |
| Dec 2012 | Upgrade Mahara ePortfolio system to version 1.6.1 |
| Oct 2012 | Fine-tuning of Wi-Fi services in
campus and hostels completed |
| Sep 2012 | HARNET Google Global Cache in service to improve YouTube experience |
| Aug
2012 | Dedicated Internet Link for Hostels |
| Aug 2012 | Long Beach Town Centre relocated to Tseung Kwan O |
| Jul
2012 | "friends.ied" accounts opened for serving staff |
| Apr 2012 | ITS colleague won the HKIEd President's Award for outstanding
performance on administrative services |
| Jan 2012 | Institute committed to use Moodle as the Institute's LMS. Blackboard will be retired by the end of
June 2013 |
| Dec 2011 | Wi-Fi services reviewed by external consultant |
| Nov 2011 | Officially roll out Moodle as the
Institute's Learning Management System |
| Nov 2011 | Webcasting services rolled out |
| Jul 2011 | Mahara ePortfolio system
rolled out |
| Jun 2011 | ITS Help Desk and 24-hour open-access laboratories relocated to the Learning Commons Phase Two |
| Jun
2011 | Octopus based Add Value Machine for topping up ePurse in Smartcard and print quota purchase |
| May 2011 | Classroom Renovation
Phase 2 completed |
| Apr 2011 | Migrated staff mail system from Exchange 2003 to 2007 |
| Mar 2011 | iMacs are provided in
newly renovated Learning Technologies Corner in the Learning Commons with smartboards for student use. |
| Jan 2011 | New Password Policy
enforced in Active Directories and LDAP services |
| Jan 2011 | Second Internet Link in Tai Po upgraded to 100Mbps |
| Jan
2011 | Classroom Renovation Phase 1 completed |
| Dec 2010 | Pilot testing Moodle LMS on selected courses |
| Dec
2010 | NDS Directory Services for Novell file and print phased out |
| Dec 2010 | Enforced password protected screensaver lock to protect idle
Office PCs. |
| Sep 2010 | New Password Policy rolled out to strengthen information security |
| Sep 2010 | Roll out SSL VPN
services |
| Jun 2010 | Subscribed Ironport anti-spam services to replace server based anti-spam systems. |
| May 2010 | Setup
the Institute-wide smartcard printing centre and revamp the design of the IEdSmart cards. |
| Apr 2010 | Migrated Student Webmail services to Google
Apps. |
| Mar 2010 | Document Management System and trainings to staff |
| Feb 2010 | The HKIEd dial-up pool retired from service. |
| Dec 2009 | Upgrade Blackboard 7 to 9 |
| Nov 2009 | Revamp C-LP area and convert open access computer
laboratories to Learning Commons (Phase 1) which aims to simulate creativity and collaboration with new learning environment. Phase 1 is more focus on the social aspects,
e.g. relaxed and casual environment for discussion and collaboration, while phase 2 will be more functional specific. EO is leading the project. |
| Oct 2009 | Wi-Fi network covers student hostels using UGC A A&I funding. |
| Sep 2009 | 100 Lenovo S10 netbooks were acquired
to set up a One-Day Notebook Loan service for all students. |
| Mar 2009 | Information Security Policy endorsed by senior management |
| Feb 2009 | Pilot Classroom was set up at D3-LP-02 with new furniture, design and audio-
visual setup e.g. smart board. Survey was conducted on the users and will be reviewed by Double-Cohort Working Group. |
| Nov 2008 | 2000 Lenovo S10 netbooks were acquired and loaned to UGC funded FT
students. |
| July 2008 | Migrated our network File and Print servers from Novell to Microsoft Active Directories. |
| Jan 2008 | DITS submitted FITIE (Flexible IT environment for
Innovation in Education) proposal to the Institute to revamp the central learning environment to support, provide long term notebook loan to UGC funded FT students and
enhance the e-learning environment and related system. |
| Dec 2007 | Tai Po Campus and Town Centre covered by Wi-Fi network. |
