The Logo of Google workspace for Education

Email is an official communication channel in the University. All members of the University will have their email accounts and mailboxes created automatically. With a valid account, user could use email software to exchange messages with members of the University or the Internet community.

Currently, the student email services comes as part of Google workspace for Education provided by Google. It is a collection of web-based programs including Google Gmail, Google Calendar, Google Drive, Google Docs, Google Sites and Google Groups, providing each student with unlimited storage space. Students could keep using the Google account after graduation.

For email, Google Gmail is a popular webmail system which can be accessed easily with a web browser on an Internet-connected computer. In case you do not have much experience about Google Gmail, you could read the online guide "Google workspace Learning Center" to get the basics – using the system for sending/reading/deleting emails, searching emails, setting up Vacation Responder (i.e. auto-reply), and many more. To better protect your Google accounts, you are strongly advised to enable Google 2-Step Verification, which adds an extra level of security to protect your accounts in case of password leakage. Pls see FAQ: How can I enable 2-Step Verification to better protect my account? for more details.

Below are some useful information about the Google workspace for Education services for the students:

  • Full Email Address - The full email address is of format where xxxxxxx is first 7 digits of your student number.
  • Google workspace services - To use Google workspace services, please go to and click ‘Google’. You will also find the link at The Portal (
  • Login Username - The login username for accessing Google workspace is your full email address.
  • Google Password - Google workspace and The Portal are different systems, changing the Google password will not change The Portal password. However, if you change your password from The Portal, the Google password will be changed at the same time.
  • Initial Google Password - Initial password for your Google account is a combination of your student number and HKID/passport number. Please see Google workspace for Education - Student FAQ for the details.

Please also see Google workspace for Education - Student FAQ for more related information about the student email services.