Skip to main content

EdUHK

  • About OCIO
    • Vision and Mission
    • Organization
    • Contact Us
    • Performance Pledge
    • Policies and Guidelines
    • Surveys
    • In the News
    • Major Milestones
    • Telephone Directory
    • Publications and Forms
      • User Handbook
      • OCIO Express
      • Forms
    • Sitemap
  • Network
    • Network Infrastructure
    • Hostels and Quarters Network
    • Remote Access Services
    • Wireless Network
    • Certificate Authority (CA)
    • Network Traffic
    • VPN Service
    • Secure FTP and Telnet Services
    • Software Tools
  • Environment
    • PC Desktop
    • Computer Accounts
    • The Portal
    • LANDesk – IT Service Desk
    • Software Applications
    • Computing & Multimedia Facilities
    • Central Teaching Facilities
    • CyberStations and Octopus Payment Machine
    • EdU Card
    • Single Sign-On System
  • Staff
    • For New Staff
    • Office Automation
      • Computer Accounts
      • Email Services
      • Office 365 (for Staff)
      • Google Accounts for Staff
      • Email-to-Fax Services
      • Using Office PC
      • Network Drives
      • IP Phone Services
      • Synchronizing with your Mobiles
      • Document Management System - OpenKM
      • AirWatch Content Locker
      • MachForm eForm System
      • In-House Templates and Tools
    • Teaching and Learning
      • Central Teaching Facilities
      • eLearning Platforms
      • Mahara ePortfolio System
      • Adobe Connect Pro Meeting Room
      • Echo360 Recording Service
      • Video Streaming Services
      • Video Conferencing Service
      • Webcast Services
      • Horizon Workspace
    • Others
      • Virtual Desktop Infrastructure (VDI)
      • IronPort Anti-Spam Services
      • EdU Card for Staff
      • LANDesk – IT Service Desk
      • Optical Character Recognition (OCR) Service
      • Optical Mark Reader (OMR) Service
      • Software Applications
      • Personal Web Pages
      • Loan Services
      • Training
      • Forms
    • Getting Help
  • Students
    • For New Students
    • Computing Services
      • Computer Accounts
      • Email Services
      • Office 365 (for Students)
      • MachForm eForm System
      • EdU Card for Students
    • Teaching and Learning
      • Computing Facilities
      • PCs in Computer Rooms
      • Printing
      • eLearnings Platforms
      • Mahara ePortfolio System
      • Horizon Workspace
    • Others
      • Personal Web Pages
      • One-Day Notebook Loan
      • Software Applications
      • Loan Services
      • Training
      • Forms
    • Getting Help
  • Departmental
    • Dept. Computer Coordinator
    • Web Publishing
    • Software Asset Management
    • Hardware Purchase
    • Software Purchase
    • Departmental Inventory
    • Private Cloud Service
    • OCIO Account Managers
  • Software
  • Home
  • FAQ
  • Computer Virus & Security

Computer Virus & Security

  • FAQ: How do I know if I need an Windows Update?
  • FAQ: How does the computer virus affect your PC or your daily activities?
  • FAQ: How to apply open password on PDF file?
  • FAQ: How to apply open password on Word, Excel file?
  • FAQ: How to check the version of Microsoft Internet Explorer?
  • FAQ: How to check the version of virus signature and Scan engine?
  • FAQ: How to clean the computer virus?
  • FAQ: How to create user account in Windows?
  • FAQ: How to disable Simple File Sharing in Windows?
  • FAQ: How to enable/disable 'File and Printer Sharing' option?
  • FAQ: How to install NOD32?
  • FAQ: How to invoke Windows Update?
  • FAQ: How to make secure connection to a FTP server (SFTP) using WinSCP?
  • FAQ: How to make secure connection to a Unix base computer?
  • FAQ: How to modify network drive access permission?
  • FAQ: How to password protect my documents with 7-ZIP?
  • FAQ: How to protect my computers from computer virus infection?
  • FAQ: How to renew the license key for ESET Endpoint AntiVirus?
  • FAQ: How to scan my computer for virus with updated virus scanner?
  • FAQ: How to set up Personal Firewall in Windows?
  • FAQ: How to share files in Windows XP (Access Control List - ACL)?
  • FAQ: How to share files in Windows XP (Simple File Sharing)?
  • FAQ: I received a mail with subject 'MCAFEE E-MAIL SCAN ALERT!', what should I do?
  • FAQ: I was told there is a virus call X. Am I safe with the my McAfee virus scanner?
  • FAQ: Permanent removal of data with wiping tools
  • FAQ: Using encryption tools to protect confidential information
  • FAQ: What can i do if the Windows Genuine Advantage (WGA) validation check failed?
  • FAQ: What is HKIEd Certificate Authority?
  • FAQ: What is Windows Update?
  • FAQ: What is computer virus?
  • FAQ: What is spyware and how to get rid of them?
  • FAQ: What is the difference between Windows 9x & Windows XP for file sharing?
  • FAQ: Why I found warning about someone connecting to my PC when I shutdown my PC?
  • FAQ: Why did I get a security alert every time I access a EdUHK website?
‹ FAQ: What is spam? up FAQ: How do I know if I need an Windows Update? ›

Author

anon

ociocmsadm

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam viverra euismod odio, gravida pellentesque urna varius vitae. Sed dui lorem, adipiscing in adipiscing et, interdum nec metus. Mauris ultricies, justo eu convallis placerat, felis enim ornare nisi, vitae mattis nulla ante id dui.

User login

Contact Us

  • Service Counter:

  • Tai Po Campus, Room C-LP-20

  • Service Hours:

  • Mon - Fri: 8:30am - 6:30pm

  • Sat: 8:30am - 5:00pm

  • Sundays and Holidays: Closed

  • Phone: (852) 2948-6601

  • Email: helpdesk@ocio.eduhk.hk

  • LANDesk: https://landesk.eduhk.hk

OCIO Bimonthly Newsletter

OCIO Express is published bimonthly - www.eduhk.hk/ocioexpress

Social Media

  • Facebook

LINKS

  • FAQ's
  • Sitemap
  • Contact Us

OCIO© Copyright 2016 OCIO, EdUHK. All Rights Reserved.