FAQ: How to download the recording from ZOOM cloud?

For better use of University resources, all Zoom recordings created on the cloud from 1 Jan 2021 will be retained for 180 days only and they will be removed automatically afterwards. Cloud recordings created on or before 31 Dec 2020 will be kept until 1 Jul 2021. Users are recommended to back up the recordings and download them to their local drive if needed.

  1. Visit the Zoom portal at https://eduhk.zoom.us.
  2. Click the "Sign-In" and log in with your EdUHK account and password.
  3. On the left panel, click "Recordings" under the PERSONAL menu. This will bring up your Cloud Recordings screen, showing the list of your Meeting Sessions Recordings on your ZOOM Cloud.
  4. Locate and click on the Meeting session you are interested. The details of the meeting recordings will be displayed.
  5. Locate and click on the "Download" button to initiate the download of all the recordings.


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