For the first time you use Microsoft Outlook, you have to set up a user profile to access your emails. If you are using an office PC provided by OCIO, the simplest way to do so is to use the "Create Outlook Profile" in "Network Application".

Setting Up a new User Profile (For OCIO provided PC connect to the campus network)

Steps:
  • Make sure you have login the campus network.
  • Double-click the icon "Network Application Network Application icon" on the PC desktop.
  • Choose "Create Outlook Profile" from the list of applications.
  • Then a window will come up. When prompted, enter your e-mail address and click the Configure button.
    Outlook Profile Setup window

Note: No setup is required for PC in OCIO computer rooms. You can use Microsoft Outlook in these rooms right away.


To setup a user profile for Outlook manually, please refer to follow:

Setup Microsoft Outlook Profile 2010/2013 (For Office 365 mailbox)

Setting Up a new User Profile

Office 365 mailbox supports the following client software (For more information, please refer to Office 365 system requirements:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1

If you are using Office 2007, you must update it to Service Pack 3 with latest security updates. And you are highly recommend to upgrade the Office to 2010/2013.

To setup a user profile for Outlook manually, please follow these steps:

  1. Select Start -> Settings -> Control Panel.
  2. Double-click Mail.
  3. Click the Show Profiles button.
  4. Click the Add button.
  5. Type a name for the new profile at the Profile Name field and click OK.
  6. Choose E-mail Account and then click Next.

  7. Add New account window 

  8. Enter full your email address (e.g. username@eduhk.hk) and your password. Then press Next.

  9. Fill in your email address and your password  

  10. It will start to search for the configuration settings automatically.

  11. searching for configuration window 

  12. Enter your full email address as user name and password when prompt. Then clickOK.

    prompt window for login 

  13. When the status "Your email account is successfully configured.", you can click Finish to complete the setup.

    successfully window 

Now you could start to use Microsoft Outlook by logging in with your email account and password. Please note that you need to setup the user profile only once.

Using Multiple Profiles

Usually only one user profile is setup for a single user to access emails using Microsoft Outlook in an office PC. In case a PC is being shared by more than one user, multiple profiles can be set up so that more than one user can check emails when needed. Each profile is associated with an email account and one should choose his/her own profile when starting Outlook.

Please follow the steps to setup additional profiles:

  1. Select Start -> Settings -> Control Panel.
  2. Double-click Mail.
  3. Click the Show Profiles button.
  4. Click the Add button.
  5. Type a name for the new profile at the Profile Name field and click OK.
  6. Follow the steps in Setting Up a new User Profile to create the profile.
  7. Finally, make sure Prompt for a profile to be used is checked and finally click OK to finish the setup.

    select prompt for a profile to be used

Now when you start Microsoft Outlook, you can choose the appropriate profile for reading emails.

Start Microsoft Outlook window