FAQ: How do I forward my voice messages to email?

Besides accessing voice messages directly on your IP Phone or via the CallPilot voice mail system website (https://voicemail.eduhk.hk), users can also forward voice messages to their email accounts as an audio file. This is particularly convenient when you are abroad. Please refer to the following procedures.

Procedures:

  1. Login the CallPilot voice mail system at https://voicemail.eduhk.hk with the last four digits of your office phone number and password to the voice mail system.
  2. Click the "CallPilot Features" tab, and choose "Message Forwarding Rule".
    Illustration of the voice message features tab
  3. Click "Configure Rule".
    Illustration of the voice message configure rule button
  4. Enter your email address in the box "Forward to". Please be sure to choose "WAV" in "Convert voice messages to:". Then, click "Save". (If you want to keep the messages in the voice mail system for future access on the phone, uncheck the box "Mark original message as read".)
    Illustration of the voice message forward settings
  5. Logout.
  6. All voice messages will then be forwarded to your mailbox.

 

 


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