Setup Procedures for iOS devices (iPhone/iPad/iPod Touch)
We recommend user to use Microsoft Outlook App to access your email. If you prefer to use other email client to receive email/Calendar/Contacts on your mobile device, please make sure the app app meets the minimum requirements for Multi-Factor Authentication (MFA) enabled account.
Setup email account using Microsoft Outlook app.
- Open Outlook for iOS
. If you don't have it yet, download it from the Apple Store.
- Enter your EdUHK email address when prompt. And press "Add Account".
- Enter your EdUHK password when prompt. And press "Sign In".
- If your account is enabled with Multi-Factor Authentication - MFA, you need to "Approve" the login from the Microsoft Authenticator app.
- Click "Maybe later" when prompt to finish the setup.
- You can choose whether to received notification for the Outlook App.
Setup email account using Apple Mail app.
Please make sure you can access the internet before the following procedures.
- (Screen capture based on iOS12.1)
- Choose "Settings" from the Home screen.
- Choose "Password and Accounts"
- Choose "Add Account".
- Choose "Microsoft Exchange".
- Enter your full email address (e.g. username@eduhk.hk). Then tap "Next".
- Choose Sign In when prompt.
- Choose Work or School account for the account type.
- Enter your email password when prompt. Then tap Sign in.
- If your account is enabled with Multi-Factor Authentication - MFA, you need to "Approve" the login from the Microsoft Authenticator app.
- Choose the item(s) that you want to synchronize. Then press "Save".
- Setup completes.









