Procedures for Outlook:

  • Click "Start" -> "Settings" -> "Control Panel".
  • Double Click "Mail" .
  • Click "E-mail Accounts" button.
  • Choose "View or change existing directories or address books" from the Directory group. Then click the "Next" button.
  • Choose "Personal Address Book"
  • Click the "Remove" button
  • Click "Yes" when prompt for confirmation
  • Then click "Finish"


Note: If you need to add back the service you can refer to "My Personal Address Book is not available anymore, what should I do?".