Information Centre
Information Centre - Student Records Service Desk
Services Provided
- Handling enquiries related to student records
- Receiving various kinds of applications, including:
- Academic Documents* (Current Students / Graduates)
- Credit Transfer
- Change of Programme / Major / Minor / Mode of Study
- Change of Personal Particulars
- Deferment of Studies
- Replacement of Certificate* (Current Students / Graduates)
- Replacement of Student Card
- Withdrawal of Studies
- Providing a 24-hour-self-service area for submission of the above application forms
Location
Room A-G/F-11, CKCF Building (Block A)The Education University of Hong Kong
10 Lo Ping Road, Tai Po, New Territories, Hong Kong
Contacts
Telephone Number: 2948 6177Fax Number: 2948 8273
E-mail: siec@eduhk.hk
Opening Hours
| Mondays to Fridays | 8:30 a.m. - 5:20 p.m. |
| Saturdays, Sundays and Public Holidays | Closed |
| When Black Rainstorm Signal or Typhoon Signal No. 8 or above is in force | |
| When the pre-No.8 special announcement is made by Hong Kong Observatory | |
| If Black Rainstorm Signal or Typhoon Signal No.8 or above is cancelled under the following circumstances: a. at or before 9:00 a.m. b. after 9:00 a.m. or before 11:00 a.m. c. after 11:00 a.m. |
Open at 11:00 a.m. Open at 2:00 p.m. Closed |
Please refer to the "Special Announcement" below for opening hours on festival days or special occasions.
Special Announcement
The special opening hours of the Information Centre on festival days:| Festival | Date | Special Opening Hours |
| Mid-Autumn Festival | 25 September 2026 (Friday) | 8:30 a.m. - 3:30 p.m. |
For enquiries, please contact us by email at siec@eduhk.hk. Thank you for your attention.
We are sorry for any inconvenience caused.
If you have any questions, please contact us at 2948 6177 or by email at siec@eduhk.hk.
Last Update:
Sep 2026
