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Holly Au Ho-yi, a final year student of the Bachelor of Arts (Honours) in Special Education Programme, and her team were awarded first place at the Hong Kong Social Enterprise Challenge. 
 
SNAILDY, formed by students from City University of Hong Kong, is a Special Educational Needs (SEN) support system designed for primary and secondary schools. 

Their system is designed to be a one-stop solution for SEN Coordinators (SENCO). It can be used to integrate information on SEN students, as well as design individual education plans, manage teaching resources and obtain SEN service quotations through artificial intelligence, big data and cloud technology. 

The team hope the system will help to reduce pressure on SENCO's and enable them to spend more time teaching and caring for SEN students.
 
SNAILDY invited Holly to be its Customer Service Manager last year, drawing on her experience in special education. “SENCO don’t have enough time to support SEN students due to lack of resources and loads of administrative tasks. On average, each SENCO needs to manage around SEN 100 students, and spend 70% of their time doing paper work for submission to the Education Bureau,” said Holly. 
 
SNAILDY’s Faculty Advisor, Prof Kenneth Sin provided intensive support to the team. “Thanks to Prof Sin’s guidance, we learned how to set priorities for the company and improve our services to better meet the needs of the SEN community,” she added. “We hope to support the growth of SEN children, and let the public better understand their uniqueness.”
 
In the coming months, SNAILDY will launch an enhanced version of the existing quotation system tailored for SENCO, with a consolidated list of service providers, such as speech therapists, interest classes and play groups, and their respective quotations. This enables users to source SEN service providers more efficiently and effectively. They will also work with CSENIE to deliver a talk on SEN support for parents.
 
The Hong Kong Social Enterprise Challenge is an inter-collegiate competition organised by the Center for Entrepreneurship of The Chinese University of Hong Kong, and sponsored by the Home Affairs Bureau.